Frequently asked questions

Yes. We can generate a new key from scratch using your vehicle's information - no original key needed. This is called key origination and it's one of our core services.

Most replacements are completed in under an hour on-site. Timing depends on the vehicle and key type.

In most cases, yes - and you save on the tow since we come to you. Call us for a quote and compare.

We service most major makes and models. The best way to find out is to call us with your vehicle information.

Most modern car keys contain a chip that has to be electronically paired with your vehicle's immobilizer system. Without this programming step, the key might open the door but it won't start the engine.

Sometimes. Not all aftermarket keys are compatible with every vehicle, and some use lower-quality chips that don't hold programming. Call us before you buy anything - we can advise you on what will work or supply the right key ourselves.

Because it wasn't programmed. Hardware stores can cut the physical blade, but they can't program the transponder chip. Without programming, the engine won't start.

Yes. The key's chip needs to be paired with your specific vehicle's onboard system.

It's hard to tell without looking at it. The key could be worn down, or the ignition cylinder could be failing. We diagnose the issue on-site so you know exactly what needs to be fixed before any work is done.

In many cases, yes. If the cylinder is repairable, we repair it. We only recommend replacement when the wear or damage is beyond what a repair can solve.

Usually, yes. A new ignition cylinder comes with a new key configuration. We cut and program new keys on-site as part of the replacement.

No. We come to your vehicle and handle the repair or replacement on-site.

A transponder key has a small chip embedded in the plastic head. The chip sends a signal to the vehicle's immobilizer when you turn the ignition. If the signal matches, the engine starts. If it doesn't, the engine stays locked. Most vehicles built after the mid-1990s use this system.

A fobik combines a remote and an ignition key into one unit. Instead of a metal blade, it has a flat plug that inserts into a slot on the dashboard. Most common on Chrysler, Dodge, and Jeep vehicles.

A smart key is a proximity fob that stays in your pocket. The car detects it automatically and starts with the push of a button. No key blade, no ignition cylinder.

The easiest way is to call us with your vehicle's year, make, and model and we'll tell you. You can also check our key types guide for visual references.

Pricing depends on your vehicle and the type of key it uses. We provide a clear quote before any work is scheduled.

No. We gather your vehicle information over the phone and provide a quote before scheduling any work.

That's fine. Call us and describe what's going on. We'll ask a few questions about your vehicle and your situation and point you in the right direction.